By Dialogo April 22, 2011 A greeting of sympathy for my fellow countrymen, hoping and wishing a speedy solution to all the ills that afflict you, a bear hug for my countrymen, from Ecuador. A greeting to all my compatriots. Breaks my heart to see how our country is hit by this harsh winter, but I say that together we can overcome all these issues, we’re not going to give up as a good Colombian wouldnâ€™t. I recall that some other countries admire us for our strength and courage to move forward and I am sure that this calamity is not going to beat us Colombians going forward, we will prevail beyond from now. A greeting to all our military, police, firefighters and lifeguards throughout the country that have now made history with their courage for the people of Colombia: Colombia I love you and you always carry into the depths of my soul and my heart: FROM CARACAS, VENEZUELA, TO MY BEAUTIFUL COUNTRY COLOMBIA LUIS ALFONSO LOPEZ NAVARRO: COSTEÃ‘O BUT PROUD TO BE A COLOMBIAN OVER ALL. The Colombian military is ready to collaborate in response to the emergency caused in the country by the abundant rains that are keeping much of the territory in a state of yellow alert and have left 78 dead and 28 injured this year, according to the Civil Defense Agency. “The commandant of the Army reports that his men are available to provide aid and assistance to communities affected by the winter weather pattern,” a statement made public on 20 April indicated. According to the statement, “pilots and aircraft from the Army’s Air Assault Aviation Division” are also collaborating on assistance to hundreds of those impacted by the floods that are affecting a number of towns in the country, some of which have had to be evacuated. For its part, the Navy specified that “its naval, river, and air units stand ready, as well as the human and logistical resources under its jurisdiction, to respond to the needs of the population that may be affected by the new winter weather pattern.” According to the risk management director of the Interior and Justice Ministry, Carlos Iván Márquez, the heavy rains that have fallen in the last year have impacted a total of 2,826,889 people. Speaking to reporters, the official added that the precipitation has affected 91% of the national territory, specifically, 1,000 of the country’s 1,099 municipalities. According to official figures, so far in April there have been 125 emergencies that have left 49 dead, 20 injured, and 11 missing and that have affected 19,278 individuals and 3,969 families.
28SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,John Vardallas John A. Vardallas CAE, CUDE is Founder/CEO of The AmericanBoomeR Group, a Madison, Wisconsin based speaking/consulting firm. He is also Senior Faculty Advisor/Project Evaluator for SCMS and … Web: www.theamericanboomer.com Details According to the Chinese Calendar 2018 is the Year of the DOG. The dog represents loyalty and generosity. The dog is an ethical and idealistic sign and the year which takes his name will make grow the grade of social awareness. So happiness and prosperity trends with the improving economy will be a harbinger for credit union leadership as we head into the New Year.With recent political, economic and regulatory changes to the American landscape, the new year bodes well for exceptional opportunity which credit unions should take full advantage. Overall many aspects of these changes have caused many of us to shift and use more new technology and innovation in dealing with our financial situations and engagement in serving members.There is good news these days. The stock market is at an all-time high and there is an upward GDP trend. Overall US credit union membership has hit 106 million plus. Loan growth is increasing. Net interest margins and operating expenses are improving. Inflation is relatively flat and the housing market is recovering. Regulation is loosening and the national unemployment rate is the lowest in decades.2018 is the year for credit unions to really continue to step up and help members respond to new changes and challenges (student debt/rising interest rates/cyber security issues) to improve and add comfort to their financial lifestyle.I would offer these “Super 8 in 18” suggestions for setting a course to prosper in the New Year:Work the Back Yard. Focus on deepening relationships (more wallet share) with your current members. Get closer and really get to know your members. Offer one stop financial services shopping and don’t make your members jump through whoop s to do business. Continue to engage in community socially responsible causes showing the credit union difference.Review your Fee structures for market place adjustments. I am not suggesting we gouge our members, only that we alter fees based on the local marketplace. We still will be the best deal in town.Have a Collaboration, Partnership, Alliance and Merger Policy/Strategy.Train staff to cross serve/sell and wow members at every touch point opportunity 7x24x365. Embrace being a “Member- Centric” CU. All staff, volunteers, vendors and members should be advocates for your credit union.Use Good On-Boarding practices to Reconnect and Engage current and new members by offering incentives–(Buy local Groupon/ miles/reward programs/prepaid cards/cash back/free credit scores/reports) and concierge services to empower them to connect. Give members real reasons for being a member, not just a customer. Membership should have its privileges. Offer Certificate of Member Ownership/Toll Free 800 Member Care number.Embrace Innovation: Mobile/Tablet Technology and Social Media. Be Appilicious–Utilize innovative ideas to create “Apps for This and That” especially for Hispanic Members! Teach members to serve themselves via technology. A CU Alexa will join the Apple watch coming to members households and vehicles.Offer Suite of Services to help Different Demographic Members. Tax/Legal (Wills) Services/End of Life (Burial) loans/Long term Care for senior members. Look for Non-traditional/Lifestyle Products/Services that your members could really benefit. Set up Retirement Service Center programs to help boomers fund their Golden Years (Direct deposit SS Checks/Debit Card).Reach out to young adults and women via Micro Lending and Small Business Services.Stop asking Gen XYZ why they do that? Make it a strategic imperative to appeal to and attract more Youth and Young Adults. The under 30 Demographic is your next generation of lending business and lifelong members for your credit union. Find ways to help them ease their burden of student debt and offer financial counseling/programs.This is the time to not only to survive in the future but to thrive! Reach out and develop a different optimistic strategic mind set about growth focusing on maintaining our differentiation–why we do what we do versus what we do in our communities will distinguish us from the rest and help us prosper.Our Credit unions will need to step up, promote our purpose and focus on our commitment to members to stay ahead and not let this opportunistic financial services marketplace go to the dogs.Happy New Year!